Skytrax
From Wikipedia, the free encyclopedia
Skytrax is a United Kingdom-based consultancy, the public face of Inflight Research Services.[1] It conducts research for commercial airlines. It carries out international-traveller surveys to find the best cabin staff, airport, airline, airline lounge, in-flight entertainment, on-board catering, and several other elements of air travel.[2][3] Apart from these surveys, Skytrax has an airline forum where passengers give other potential passengers the feel of an airline before choosing to fly with them. They also have flight reviews, flight checks, and satisfaction surveys. They are best known for their annual World Airline Awards and World Airport Awards.
Inflight Research Services' research has been used by the UK government in formulating air-transport policy, for example in the UK House of Lords Select Committee on Science and Technology's Fifth Report.[4]
[edit] Awards
Airline of the Year
Airport of the Year
[edit] References
- ^ http://whois.domaintools.com/airlinequality.com
- ^ Mario Kossmann (2006). Delivering Excellent Service Quality in Aviation. Ashgate Publishing, pp. 67–71. ISBN 0754647250.
- ^ Skytrax rates the world's best.
- ^ Select Committee on Science and Technology Fifth Report. United Kingdom Parliament (2000-11-15). Retrieved on 2007-11-25.
