Revol (company)
From Wikipedia, the free encyclopedia
| Revol (company) | |
|---|---|
 |
|
| Type | Private |
| Founded | 2005 |
| Headquarters | Independence, OH (Corporate headquarters) |
| Industry | Communications Services |
| Products | Wireless using CDMA |
| Parent | Cleveland Unlimited, LLC |
| Website | revol.us |
Revol is a regional wireless carrier based in Independence, Ohio, USA operated by Cleveland Unlimited, LLC[1]. The service features unlimited anytime domestic and long-distance voice calling and unlimited text and picture messaging to other Revol customers.
Contents |
[edit] History
Cleveland Unlimited purchased Northcoast PCS[2] in July 2004 from former owner Cablevision. The new owners, venture capital firms M/C Venture Partners and Columbia Capital[1] have since invested significantly into the company to improve its network and service. The original Northcoast name was kept in service until 2005, when the Company relaunched with the Revol brand, new plans and many new towers. Currently, Revol has some coverage in and around the cities of Indianapolis, Indiana, Pittsburgh, Pennsylvania (through Cricket's network), Columbus,, Cincinnati, Ohio, Dayton, Toledo,Youngstown, Ohio, Detroit, Michigan, Louisville, Kentucky and Buffalo, New York. As Revol is not a MVNO, it actually owns and operates its own tower system, through purchases of part of the Cricket network and its own holdings gained from Northcoast PCS.
[edit] Payment
Revol currently charges an additional $5 fee to pay a bill in a Revol store or over the phone through their customer service dept. Tax and this fee are not included in any advertised price. http://www.revol.us/jointherevolution/ Phones are shut off at midnight on due date with a non-waivable $15 reconnection fee (fee can be waived once per year). Revol does not send out paper bills but they can be requested for $2 extra per month. Revol Bucks are pre-paid dollars used to purchase ringtones and games through the Brew application with the $5 per month RAGE feature enabled bundled with Revol Web. http://www.revol.us/callingplans/ Revol Web is also an available feature but has most high bandwidth sites disabled to save bandwidth cost to the company. If a Revol customer changes residence a number change can be attained for $25. Call Records can be received for $20 per month. Any and all changes made to an account or rate plan can be done with a prorated payment. Payment for services as well as activation fees are non-refundable.
[edit] In the Media
Basic activation is $35, which was raised to help supplement the cost of advertising. Revol PTT and Picture Messaging features only work Revol to Revol. Revol currently has under 250,000 customers.
[edit] Insurance
New Revol phones come with a one-year manufacturer's limited warranty, which can be handled directly through the manufacturer for free (plus shipping cost) or for an express fee of $45 through full service centers. Revol's insurance policy has also recently been taken under fire as it advertises covering lost or stolen phones but does not cover claims on accounts that have been suspended for being lost or stolen. You may have insurance on more than two phones but can only make two claims per year. http://revol.esecuritel.com
[edit] References
- ^ a b About CUI. Retrieved on 2008-04-12.
- ^ The contact email for AS number 13499 ends with northcoastpcs.com but the OrgName is Cleveland Unlimited as of April 2008
[edit] External links
Official sites:
- http://www.revol.us Corporate website
Other sites
|
||||||||||||||
