Novantas LLC
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| Novantas LLC | |
|---|---|
| Type | Partnership |
| Founded | 1999 |
| Headquarters | New York |
| Key people | Dave Kaytes and Rick Spitler, Managing Directors |
| Industry | Management consulting |
| Products | Management consulting services |
| Employees | 100 |
| Website | www.novantas.com |
Novantas is a management consulting firm headquartered in New York. Since their foundation in 1999, Novantas continues to place emphasis on revenue growth and financial services. Novantas was accorded the top ranking in employee quality of life in the prestigious Vault 2007 Management and Strategy Consulting Survey.[citation needed]
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[edit] History
Novantas was founded in 1999 by leaders from the management consulting industry.
Novantas serves nine of the top ten U.S. banks, and three of the top five Canadian banks, many of them continuously for the past seven years. Novantas serves four of the top seven card companies, as well as many of the largest US brokerage firms and insurers.
Novantas’ work spans North America, Europe, Latin America, and Southeast Asia. Recently, Novantas has expanded into Eastern Europe and the Middle East, bringing new capabilities to major new clients in these regions. Novantas maintains project offices in Chicago, IL, Madrid, Spain and Ontario, Canada.
[edit] Practice Areas and Capabilities
Consulting Services
Novantas’ consulting services are focused on issues of revenue strategy, which they describe as "customer science." Customer science encompasses the disciplines of defining, building, managing and measuring revenue-generating capabilities – branding, market mix management, segmentation, product design, pricing, distribution management, and customer experience.
The Firm works with clients to develop customer-focused strategies, and provide strategy implementation and information services to help clients measure and maximize competitive positioning. Novantas is best known for services that improve client customer franchise value through disciplined and scientific solutions. The Firm’s goal is to introduce more analytical rigor into decision processes that have become too complex or nuanced to manage by instinct.
Information Services
Novantas’ information services are focused on increasing client revenue. Specifically, the Firm focuses on solution sets that drive sales, optimize pricing, and increase retention. They deliver these solutions in the form of software, ASP-services, and information provision
[edit] Publications
- Branch Networks Under Pressure, Banking Strategies Magazine
- Debit Cards on the Offensive, Banking Strategies Magazine
- Revitalizing Branch Sales, American Banker
- Reviving the Branch Role in Small Business Banking, Commercial Lending Review
- Distinctiveness is Not an Ad Campaign, U.S. Banker
- Managing Complexity for Advantage, BAI Research
- Sustaining Client Relationships: Commercial Lender As Trusted Advisor, Commercial Lending Review
- Plugging the Gaps in Customer Retention, American Banker
- Smart Mergers, CBA Defining Difference Research Series
- Merging for Growth, U.S. Banker
